Terms and Conditions

1. Service Agreement

By engaging Zonetriq's cleaning services, you agree to these terms and conditions. Our services are provided subject to availability and scheduling constraints.

2. Service Description

Zonetriq provides professional cleaning services including but not limited to:

• Home and apartment cleaning
• Deep cleaning services
• Office and commercial cleaning
• Move-in/move-out cleaning
• Custom cleaning plans

3. Pricing and Payment

All prices are quoted in Turkish Lira (₺) and are subject to change with prior notice. Payment is due upon completion of services unless otherwise arranged.

• Home Cleaning: ₺350 per visit
• Deep Cleaning: ₺600 per visit
• Office Cleaning: ₺500 per day
• Move-In/Move-Out Cleaning: ₺700 per visit
• Custom Cleaning Plans: Starting at ₺300

4. Scheduling and Cancellation

We require at least 24 hours notice for service cancellations. Same-day cancellations may incur a 50% service fee. Rescheduling is subject to availability.

5. Client Responsibilities

Clients are responsible for:

• Providing access to the premises at scheduled times
• Securing or removing valuable items before cleaning
• Informing us of any special requirements or restrictions
• Ensuring a safe working environment for our staff

6. Our Responsibilities

Zonetriq commits to:

• Providing professional, reliable cleaning services
• Using eco-friendly products safe for families and pets
• Maintaining confidentiality and respect for your property
• Arriving on time for scheduled appointments

7. Liability and Insurance

Zonetriq carries appropriate insurance coverage. We are not liable for damage to items that are not properly secured or for pre-existing damage to property.

8. Satisfaction Guarantee

We stand behind our work. If you're not satisfied with our cleaning service, please contact us within 24 hours and we'll return to address any concerns at no additional charge.

9. Privacy and Security

We respect your privacy and maintain strict confidentiality. Our staff is trained to handle your personal belongings with care and discretion.

10. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Clients will be notified of significant changes via email or during service visits.

11. Contact Information

For questions about these terms or our services, please contact us:

• Phone: +90 (531) 625 54 50
• Email: info@zonetriq.com
• Address: Ghazal Sk8, 34164 Gungoren, Istanbul